Privacy Policy

Introduction

Welcome to INFITICS ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company information (company name, job title, business type)
• Project requirements and specifications
• Communication preferences
• Payment information (processed securely through third-party payment processors)
• Resume and professional information (for employment applications)

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and geolocation data
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on our site
• Device information and unique identifiers
• Usage patterns and preferences

How We Use Your Information

We use the collected information for various purposes:

Service Delivery

• Provide, operate, and maintain our services
• Process and fulfill project requests
• Communicate with you about projects and services
• Provide customer support and technical assistance
• Send project updates and important notices

Business Operations

• Improve and optimize our website and services
• Conduct research and analytics
• Process payments and manage billing
• Detect and prevent fraud and security threats
• Comply with legal obligations

Marketing and Communications

• Send newsletters and promotional materials (with your consent)
• Personalize content and recommendations
• Conduct surveys and gather feedback
• Invite you to events and webinars

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing and communications
• Payment processing
• Analytics and performance monitoring
• Customer support services

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes and government requests
• Protect our rights, property, and safety
• Prevent fraud and security threats
• Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement industry-standard security measures to protect your personal information:

Technical Safeguards

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure
• Regular security audits and assessments
• Access controls and authentication systems
• Data backup and recovery procedures

Administrative Safeguards

• Employee training on data protection
• Confidentiality agreements
• Limited access to personal information
• Regular security policy updates

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

• Request access to your personal information
• Request correction of inaccurate data
• Request completion of incomplete data

Data Control

• Request deletion of your personal information
• Object to processing of your data
• Request restriction of processing
• Request data portability

Communication Preferences

• Opt-out of marketing communications
• Update your communication preferences
• Unsubscribe from newsletters

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how you use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place when transferring your data internationally, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes
• Codes of conduct

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy:

• Client Data: Duration of the business relationship plus 7 years for legal requirements
• Website Analytics: 26 months
• Marketing Data: Until you opt-out or 3 years of inactivity
• Support Communications: 3 years
• Employment Applications: 2 years

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will notify you via email or website notice
• The "Last Updated" date will be revised
• Significant changes will be highlighted
• Continued use constitutes acceptance of changes

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: