Door Depot — Express Ordering & Nationwide Door Configurator

The Challenge

Door Depot, based in West Monroe, Louisiana, is a trusted online source for commercial doors, frames, and hardware serving contractors and distributors nationwide. They needed a platform that could handle an enormous product catalog — metal doors, wood doors, fire-rated doors, frames, and complete hardware packages — while offering express ordering with fast turnaround.

The existing process couldn't scale: thousands of SKU combinations, fire rating requirements (20-minute to 3-hour UL ratings), custom fabrication options, and regional shipping constraints all needed to be encoded in software — not handled manually by phone and email.

Our Solution

INFITICS built a comprehensive commercial door express ordering platform: an interactive door builder with instant quote generation, massive inventory management, and express shipping workflows designed for nationwide distribution.

Customers configure doors online, upload drawings for custom fabrication jobs, receive instant quotes, and place express orders with 48-hour shipping capability — all without calling a sales rep.

Key Features Built

• Interactive door builder for commercial steel and wood doors
• Instant quote generation for doors, frames, and hardware packages
• Inventory management for thousands of door configurations
• Express order processing with 48-hour shipping workflow
• Fire rating management (20-min to 3-hour UL ratings)
• Drawing upload for custom fabrication (glass kits, louvers, hardware prep)
• Custom fabrication tracking through production
• Dealer and contractor ordering with tiered access

Technical Architecture

The platform combines a React.js frontend configurator with a Ruby on Rails backend managing product catalogs, pricing rules, inventory levels, and order fulfillment workflows. PostgreSQL stores the complex product data model — door types cross-referenced with frame prep, hardware compatibility, and fire rating requirements.

AWS infrastructure supports nationwide traffic with auto-scaling during peak ordering periods. The express shipping module integrates carrier APIs to calculate freight and delivery windows based on warehouse location and product availability.

Results

Door Depot now operates a self-service ordering platform serving all 50 states, managing thousands of door configurations with an 48-hour express shipping capability. Contractors configure and order commercial doors online — reducing phone quote volume and accelerating the path from specification to delivery.