Infitics builds configurators and quote-to-order systems for commercial door and frame manufacturers and distributors—connecting product rules, pricing, approvals, payments, accounting, and fulfillment without replacing systems that should remain.
Door businesses carry dense product knowledge across sales, specification, purchasing, manufacturing, delivery, and service. The software should preserve that knowledge through each handoff.
Pricing, compatibility, customer tiers, freight, and exceptions live across spreadsheets, inboxes, and a few experienced people.
Selections and quote assumptions do not become clean purchasing, production, accounting, and fulfillment data.
Dealers and contractors need pricing, quote, order, document, and status access without another email chain.
Door, frame, hardware, rating, preparation, and fabrication relationships become custom fields without coherent behavior.
Door distribution software does not have to mean replacing every tool. The right boundary depends on where product knowledge, workflow ownership, and customer experience currently fail.
Guide product selection, enforce compatibility, calculate pricing, route exceptions, and produce structured quote data.
Give the right account access to products, pricing, quotes, documents, orders, payments, and status.
Connect lead ownership, quote revisions, approvals, follow-up, conversion state, and customer history.
Carry approved configuration data into purchasing, inventory, allocation, documents, shipment, and customer communication.
Support scheduling, fabrication details, work state, exceptions, and traceability where the existing ERP does not express the workflow.
Connect the custom product workflow to the systems of record through explicit data ownership and recoverable synchronization.
The right answer is rarely “replace everything.” It is the smallest architecture that resolves the important workflow without creating a second source of truth.
Choose custom product configuration, quoting, or portal software when the buying experience and product model create strategic value.
Add the missing workflow around an existing door manufacturing ERP, accounting platform, or order system instead of duplicating its responsibility.
Stabilize, document, upgrade, and incrementally replace weak areas when the current system contains important business knowledge.
Use established products for standard functions when they fit, then invest custom engineering where the operation is genuinely different.
Each system reflects a different catalog, customer path, operational model, and technical boundary.
A commercial door platform connects a 12-step product builder with quoting, follow-up, payment, and order operations.
“The door builder and quote system completely automated our process from lead generation to payment processing.”
Wayne Foreman, CEO
A Rails platform supports partition configuration, quotes, customer communication, and internal sales workflow.
“We've repeatedly relied on them for mission-critical applications.”
Michael McDougald, CEO · 5+ year relationship
A React and Rails product connects commercial door rules, quotes, inventory, fabrication details, and ordering through a shared domain model.
Read the case studyA useful first phase identifies where information changes meaning, who owns each decision, and which system should remain authoritative.
Follow a representative customer or order path from first request through quote, approval, order, fulfillment, and accounting.
Clarify where product, price, customer, inventory, order, payment, and document data is owned today.
Choose the smallest customer or operational improvement that proves the architecture and reduces manual interpretation.
Measure failure, support the workflow, and improve the system as product rules and business operations change.
AI can reduce interpretation work without becoming the authority for product validity, price, payment, or order state.
Use AI for specification intake, document classification, catalog search, exception triage, summaries, and follow-up—work where context is useful and the result can be reviewed.
Keep compatibility, pricing, permissions, payment, and order transitions behind explicit rules, evaluation, human review, and recoverable fallbacks.
Assess fifteen signals across product rules, pricing, handoffs, system connections, and operational visibility. Your result appears immediately, with no email gate.
The answer depends on the operating model. Common needs include product configuration, quoting, customer-specific pricing, dealer portals, CRM and approvals, order workflow, inventory visibility, accounting integration, documents, shipment status, and reporting. The important decision is which system owns each responsibility.
A door configurator owns product selection, compatibility, pricing, and quote output. ERP typically owns purchasing, inventory, production, accounting, and fulfillment. They can be integrated, and many businesses need only a custom layer around an existing ERP.
Often, yes. We inspect available APIs, authentication, data quality, ownership, update direction, failure recovery, and operational support before defining the integration. When a system cannot integrate safely, that constraint becomes part of the architecture decision.
Buy when a product handles the workflow well enough and the process is not strategically different. Build or extend when product rules, pricing, customer experience, integrations, or operating knowledge create important value that available systems cannot express.
Usually not. We prefer a bounded path that protects daily operations, makes ownership explicit, and moves one coherent workflow at a time unless evidence shows that incremental change is more dangerous.
We first map the workflow, product model, integrations, migration needs, users, risks, and first production boundary. The estimate then states assumptions and separates discovery from delivery instead of applying a universal range to very different systems.
We will trace one representative request from configuration through quote, approval, order, and fulfillment—then identify the smallest system change that can remove the most friction.